10 YEAR PUPPY REPLACEMENT GUARANTEE

In order to qualify for our puppy replacement guarantee we require you to insure your puppy for a minimum of 6 months from the date of purchase.  With proof of major medical Pet Insurance in place for the first 6 months of owning your new puppy we will offer a replacement puppy guarantee for the first 10 years of your puppies life for any conditions related to Hereditary or Congenital abnormalities.  Enrollment must occur and coverage must be in place prior to the puppies arrival in order to qualify.

CASH MEDICAL REIMBURSEMENT GUARANTEE

LSP will provide cash medical reimbursement for any issue related to hereditary or congentital disorders for as long as you remain insured with major medical pet insurance.  This means we will cover 100% of your deductible up to $300 (standard policy) and co-pay for any covered hereditary or congentital abnormality for up to 10 years.  There are no vet clinic restrictions

The puppy you have selected is also guaranteed by us to the original purchaser to be healthy at the time of purchase. In accordance with the above, We also gaurantee your puppy to be free from Parvo Virus, Distemper, Hepatitis, Corona Virus, for 10 days from the day of arrival. Should your veterinarian detect any of the above mentioned diseases within the 10 day period immediately following your purchase.  LSP will cover 100% of your co-pay and deductible for any viral related illness that occurs within the first 10 days as long as you have enrolled in major medical pet Insurance prior to the arrival of your puppy.

You must keep the puppy under regular and continued care of a licensed veterinarian in order to qualify for Hereditary & Congenital cash medical reimbursement ($300 deductible & 100% of Co-Pay) you must remain insured through major medical pet insurance from the time of purchase.

We need your cooperation. You must take responsibility for your pet. Our warranty stipulates that you must have your puppy examined by a licensed veterinarian within 7 days of taking possession. (PLEASE NO VACCINES UNTIL SECOND VISIT.) After reviewing the records we have provided and evaluating your puppy, your veterinarian will provide a schedule of the remaining preventative care steps.  Do not put off this initial vet visit.

Remember that we have been monitoring your puppy's health daily. A new home, new food, and new people are all stressful. These stresses can lead to rapid changes in your puppy's general health. Seeking advice from Doctor Pup and your veterinarian will help reduce the risks.

Some problems do not become apparent until later in your puppy's development. This can happen with any puppy regardless of breed, sex, or genetic background. These issues are some of the hardest to understand and accept. We want you to know that we will be here to help should something like a congenital or hereditary disorder arise within the guarantee period. We will help, provided you have been responsible in your duties as a new pet owner which includes insuring your new fur baby. 

Costs arising out of or related to any treatment associated with hip dysplasia where clinical signs occur during the first six (6) months that the policy is in effect are not covered by major medical pet insurance.  If you are insured and your puppy is diganosed with hip dysplasia in the first 6 months you would qualify for cash reimbursement up to the value of the puppy if corrective surgery is performed

*IN THE CASE OF SUDDEN DEATH, WE REQUIRE A NECROPSY TO BE PREFORMED IN ORDER TO FILE A FULL REPLACEMENT WARRANTY CLAIM.  AS A COURTESY, LSP WILL OFFER A 50% DISCOUNT OFF THE PURCHASE OF A NEW PUPPY (UP TO $2000) IF YOU ARE UNABLE OR CHOOSE NOT TO GET AN NECROPSY PREFORMED. Fetch also provides $1000 cash reimbursement with active coverage. 

No cash refunds. Your warranty offers a replacement puppy in the event of a hereditary or congentital issue of equal or less value if you insured your puppy for the first 6 months with major medical pet insurance.  In the case of Hereditary or Congenital issue that can be corrected we will provide cash medical reimbursement up to the price paid for the puppy (not including extras: shipping, etc.)  as long as you are enrolled in major medical pet Insurance at the time of purchase and have remained insured.

BREEDING:  If you chose to breed your puppy that is at your own discretion.  We do not guarantee the puppy to be fit for breeding.  We adopt puppies with the intention that they will be family pets.

To file a warranty claim please email: [email protected]

IMPORTANT:  YOU MUST ENROLL IN MAJOR MEDICAL PET INSURANCE TO QUALIFY FOR CASH MEDICAL REIMBURSEMENT

Jurisdiction Clause - Any civil action against LSP must be filed within the state of Texas.